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Give support the context needed to investigate.

A compact, reproducible example helps support move from triage to diagnosis quickly.

  1. 01

    Request context

    Include the product, endpoint, target, and approximate time the issue occurred.

  2. 02

    Observed behavior

    Describe the response, status code, or result that differed from your expectation.

  3. 03

    Safe evidence

    Remove credentials and secrets before sharing a concise request or response excerpt.